Exchanges are accepted within 30 days of your parcel’s shipping date. After this period, you may take advantage of our unique guaranty.
Shipping/handling fees are applicable.
Item must be in its original condition.
For hygienic purposes, we do not accept exchanges on toys (including C & B toys), panties, or briefs; as well as any items that have any oral, penile, anal, or vaginal insertion point.
Special order items and items that have been chlorinated for you cannot be exchanged, nor canceled.
Polishing/dressing aid services are non-refundable.
Please contact us to arrange an exchange before sending us your item.
We reserve the right to charge a 20% re-stocking fee.
We do not make refunds.
Please inspect all items carefully before use, as a claim for a possible manufacturer’s defect will not be considered after its initial use. In the case of a possible manufacturer’s defect, please inform us within 30 days of your parcel’s shipping date, so that we may correct the situation.
Please use care in donning or removing your clothing as we cannot be responsible for items that are ripped or damaged. Please refer to the latex care information to maintain your latex.
